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Refund Policy

  1. Any amount more than Rs 4999/- or beyond 24 hours, refund will be through NEFT or Cheque.
  2. Back dated refunds will be done through NEFT or Cheque
  3. All the billed Packages are valid for three months; hence no amount shall be refunded after that.
  4. Refund of a bill shall not be done by the same Aakash Healthcare User who has issued the original bill or receipt.
  5. All refund bills should be counter signed by Supervisor, Duty Manager or PCS/OPS Head.
  6. While issuing the refund it is mandatory to collect the original bill receipt from patient along with their signature, reason for refund and Patient contact number.
  7. Following are the refund process of International Patients: -
    1. Refund money shall only be given to patient.
    2. No refund shall be given to any HCF
    3. Refund would require validation and signature of Unit Finance Head.
    4. Needless to mention that every patient who has availed any service in our hospital must be given a copy of Invoice or Bill.